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Customer Reviews

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people saying 73594858

"Great people, knowledgeable, prompt, professional ..."

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One of the main reasons I chose this dealer is because of Dave Heffron, our engineer. Before he did anything or looked at anything he said “let’s sit down and talk about how your heat and air conditioner work for you”. We then spent about 30 minutes talking about cold spots etc. before he did anything or looked at my units. Others who cam out here just ran in the basement and started talking. W.T. – Palos Park

Our appreciation to Scott Swan, our engineer, Brian, our installer, and the whole Hoekstra group. From the first call to the ladies answering the phones, through the installation, and the follow up, all has been great. We had 4 companies come by for our business and we gave it to Scott because of his honesty, information, and we felt he really cared about us picking the proper equipment and giving the best deal he could offer. Brian, our installer was also a wealth of knowledge and I feel he took pride in his workmanship and demonstrated nothing less than artistry in his finished product. And though it was a big job and he had to work later than usual, he still took time to explain everything and never acted in a rush. WOW, what a great team! S.C. - Hinsdale

We just moved into the house last year and kind of thought we might have to replace the furnace. When your tech was here he was very thorough and explained in a very professional way why we did need to change our furnace. Our Engineer was great; it was like having my brother there explaining everything. He is great representative of the company and we will recommend him to everyone.  J.R. – Glenwood       

FANTASTIC! Thanks for being such a great company to work with. Installation was as expected; exceptional. And our Engineer, what can I say... he reminded me of my high school science teacher (RIP), explaining everything in an easy to understand way. If he'd given a quiz afterwards, I'm sure I would have gotten an 'A'! Thanks for the postcards!!! K.G. – Woodridge

I am very pleased with the equipment and installation. Thank you very much. M.L. - Tinley Park

Great!!! From the office staff to the installers our experience was exceptional and our Engineer was probably the most knowledgeable of any HVAC person we've met... and good looking too! R.M. - Burr Ridge

Engineer was very personable and responsive to questions and concerns. Installation team was friendly and hard-working. R. F. - Orland Park

I have used Hoekstra Heating and Air Conditioning since 1964. They have installed several air conditioners and now furnaces in 2 homes through the years, plus performing yearly maintenance. They have always been extremely professional and competent and I would not even consider using any other company for this service.      S. M. - Orland Park

My Engineer was very knowledgeable about the product and what would be best for my home. I was quite impressed with how fast the takeout and installation were.        Y. W. - Hazel Crest

Brian, the installer, was terrific! W. S. – Flossmoor

Our Engineer and the installers were very courteous and professional and answered all my questions. A. S. - Downers Grove

I would HIGHLY recommend them to anyone...excellent service and professionalism...salesman and installers.  M. A. - LaGrange Park

Very impressed with our Engineer’s knowledge and ability to explain in layman's terms what would be a good furnace and AC unit for our house. I felt our decision was OURS he was not pushing or overbearing.
J. R. – Homewood

Very professional and cleaned up extremely well. M. L. – Homewood


The dealer and installers were outstanding and very professional. Really took the time to take our needs into consideration.  M. B. – Flossmoor

Great job, prompt arrival, will recommend. V. H. – Willow Springs

Hoekstra was great, especially those fun postcards! System looks fantastic!!! Scott did an incredible job in design and working with the installers to make a difficult job look easy. E. S. – Downers Grove